HOME FOR ELDERLY PEOPLE

Villa Hogar is a nursing home located in Guadalajara, Jalisco, Mexico. We offer a warm, professional and personalized service provided by our work team that is in constant training. Please come and visit us!!!
Service Policy

Villa Hogar, commits with their guests to the following clauses :


I.- VILLA HOGAR or the personnel it stipulates, will bring to the “ASSISTED” nutritional assistance (the one that the specialist prescribes).

 

II.- VILLA HOGAR or the personnel it stipulates, will bring to the “ASSISTED” accommodation in single, double or triple room according to the family or the “ASSISTED” request.

 

III.- VILLA HOGAR or the personnel it stipulates, will bring to the “ASSISTED” laundry service which includes washing clothes, towels, sheets and all those necessary for personal care and personal cleanliness.

 

IV.- VILLA HOGAR or the personnel it stipulates, will bring to the “ASSISTED” professional assistance to help elders whenever they are in need in matters such as personal cleanliness, physiological needs, etc.

 

V.- VILLA HOGAR or the personnel it stipulates, will bring to the “ASSISTED” help at any time the elder needs it as well as to bring them help in taking their medicines previously prescribed by their specialist doctors.

 

VI.- VILLA HOGAR or the personnel it stipulates, will be the link between the “ASSISTED” and the specialist in matters of medical, phsychological and gerontological assistance when needed, and the fees caused for those services will be covered by the “ASSISTED” or his/her family.

 

VII.- VILLA HOGAR or the personnel it stipulates, will bring to the “ASSISTED” occupational therapy if the physical state of the “ASSISTED” allows it.

 

VIII.- VILLA HOGAR or the personnel it stipulates, will bring to the “ASSISTED” rehabilitation therapy consisting in exercises or those in which a specialized equipment is not necessary. In any case we need a previous evaluation and prescription of the specialist. In those cases that a specialized rehabilitation is needed, the fees caused by that service will be covered by the “ASSISTED” or his/her family.

 

IX.- The “ASSISTED” is allowed to connect in his/her room a table lamp and/or a radio, provided that this will not disturb the other guests.

 

X.- “VILLA HOGAR” is not responsible for all those valuable objects such as: jewelry, cash, checks, promissory notes, bills of exchange, etc. that are not given to VILLA HOGAR´s Administration for its safekeeping. When delivering any type of the above mentioned, VILLA HOGAR will deliver a receipt in return. VILLA HOGAR is not responsible for the dental prosthesis that the “ASSISTED” uses since this is a removable article that is manipulated by him/her and that can be kept by someplace that the “ASSISTED” may forget. The assistance service will take place in the property marked with the number 2076 of Ayuntamiento Street in the city of Guadalajara, Jalisco.

 

In the case of decease of the “ASSISTED” provided that this occurs inside our establishment where the assistance service is given, “VILLA HOGAR” has the obligation of informing the family so that he/she can notify the doctor of the assisted. The doctor needs to issue a death certificate as well as to advise the Public Ministry Agent so that he can take knowledge of the decease causes and realize the necessary proceedings for delivering the body to whom has the right to claim it.

 

For “VILLA HOGAR” to bring its services, the family needs to give to “VILLA HOGAR” recent lab tests of the “ASSISTED” when entering, as well as a medical responsive that advice us about the medical prescriptions or any especial care if needed for the “ASSISTED”.